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Privacy Policy

At https://roofing-insurance-claims.trustedstandard.com (hereafter referred to as ‘the Company’ or ‘we’), your privacy and the security of your data are of utmost importance. This comprehensive Privacy Policy is designed to inform you about our practices for handling personal data, ensuring compliance with a range of privacy laws including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act/California Privacy Rights Act (CCPA/CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

This policy is comprehensive, detailing our approach to personal data when you engage with our applications and services, visit our websites linked to this Privacy Policy, interact with our communications such as newsletters or direct outreach, or use our products and services. It’s important to note that this policy does not apply to external platforms, applications, products, or services that users may access via links on our platform, each with their own privacy policies.

Our processing activities are governed by this policy, which includes interactions when you:

  • Use our applications and services as an authorized user
  • Visit our websites linked to this Privacy Statement
  • Receive and engage with communications from us, including newsletters, emails, calls, or text messages/SMS

We collect a range of personal data in various ways, including but not limited to:

  • Account details you provide when creating an account
  • Payment information for transactions
  • Financial records if applicable
  • Purchase history and preferences
  • Mobile device identifiers and serial numbers
  • Location data where necessary for service provision
  • Feedback and contact information for customer support
  • Social media information if linked to our services
  • Product registration details for warranty or service purposes

This personal data collection occurs through user input during account creation, interactions with our services, and automated technologies such as cookies, which we use to enhance user experience and gather analytics. Third parties may also provide us with personal data, subject to their privacy policies.

Our website uses cookies to ensure the best user experience and to help us understand how our site is used. Cookies are small text files that a website saves on your computer or mobile device when you visit. They are used for various purposes: strictly necessary to navigate and use the site, preference-based to remember your preferences, and analytical to track usage patterns and improve functionality. Users can manage their cookie preferences via our Cookie Manager.

We maintain robust security measures and organizational safeguards to protect personal data against unauthorized access, disclosure, alteration, or destruction. This includes the use of encrypted communication channels and engaging with secure third-party processors.

We recognize the importance of protecting children’s privacy. Our services are not intended for, nor do we knowingly collect data from, individuals under 18 years of age without parental consent or as required by applicable laws.

As a data subject, you have several rights with respect to your personal data, depending on your jurisdiction. These may include the right to access, rectify, delete, restrict processing, obtain a copy of your data, withdraw consent, and more. To exercise these rights, please contact our privacy team.

We reserve the right to amend this Privacy Policy at any time. Any changes will be posted on our website for your awareness and review.

For inquiries, unsubscribe requests, or data-related questions, you can reach out to our privacy team by emailing [email protected] or by sending a letter to the address provided on our website. Your privacy concerns are important to us, and we are committed to addressing them in a timely and responsible manner.

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